Website Privacy Policy
Effective Date: February 25, 2026
Surgery Southwest Austin ("we," "our," or "us") is committed to protecting the privacy of visitors to our website at surgerysouthwestaustin.com. This Website Privacy Policy explains how we collect, use, and safeguard information gathered through this website.
This policy applies to information collected through this website only. It does not replace or modify our HIPAA Notice of Privacy Practices, which governs how we use and disclose protected health information (PHI) in our capacity as a healthcare provider. A copy of our Notice of Privacy Practices is available upon request at our office or by calling (512) 615-3562.
Information We Collect
We collect information that you voluntarily provide through our website forms:
- Contact Form: First name, middle name, last name, email address, phone number, preferred contact method, and a message.
- New Patient Inquiry Form: Full name, email address, and phone number.
We do not use cookies for tracking or advertising purposes. Our website does not use analytics services that track individual visitors. Cloudflare, our content delivery provider, may collect basic, anonymized performance metrics (such as page load times) to ensure the website functions properly.
How We Use Your Information
Information submitted through our website forms is used solely to:
- Respond to your inquiries and questions
- Contact you to schedule a consultation or appointment
- Provide information you have requested about our services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Services
Our website uses the following third-party services:
- Netlify: Hosts our website and processes form submissions. Form data is stored on Netlify's servers. Netlify's Privacy Policy.
- Cloudflare: Provides content delivery, security, and DNS services. Cloudflare's Privacy Policy.
- Google Maps: An embedded map is displayed on our contact page to help you find our office. Google's Privacy Policy.
Important Notice About Form Submissions
Please do not include sensitive medical or health information in any form submission on this website. Our web forms are intended for general inquiries and scheduling purposes only. If you need to share medical information, please do so directly with our office by calling (512) 615-3562.
Submitting a form on this website does not establish a doctor-patient relationship. Our team will contact you to discuss your needs and, if appropriate, schedule an appointment.
Data Security
We take reasonable measures to protect information submitted through our website. Our site uses HTTPS encryption for all data transmitted between your browser and our servers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we have collected about you through this website
- Request that we delete your personal information
- Request that we correct inaccurate information
To exercise any of these rights, please contact us at (512) 615-3562.
Children's Privacy
This website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy, please contact us:
- Phone: (512) 615-3562
- Address: 5920 W William Cannon Dr, Bldg 7, Ste 100, Austin, TX 78749
Medical Disclaimer
The information provided on this website is for general informational purposes only and is not intended as medical advice. It does not replace a professional medical consultation, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not use this website or its contact forms for urgent medical needs.